1. Introduction
Welcome to Versai Biotech Ltd (“Versai Biotech”, “we”, “our” or “us”).
We are committed to protecting your privacy and handling your personal information in a lawful, fair and transparent manner. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or place an order.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.
2. Who We Are
Versai Biotech Ltd
Suite RA01
195–197 Wood Street
London
E17 3NU
United Kingdom
Email: info@versaipeptides.com
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the details above.
3. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Company or organisation name (where applicable)
- Billing address
- Delivery address
- Email address
- Telephone number
- Order information
- Communications you send to us
Technical Information
When you visit our website, certain technical information may be collected automatically by your web browser or hosting provider, including:
- IP address
- Browser type
- Device type
- Operating system
- Date and time of your visit
- Pages viewed
This information helps maintain the security and operation of our website.
4. How We Use Your Information
We use your personal information to:
- Process and manage your orders
- Respond to enquiries
- Deliver customer support
- Arrange delivery of purchased products
- Maintain business records
- Prevent fraud and misuse
- Comply with legal obligations
We only use your personal information where we have a lawful basis for doing so.
5. Legal Basis for Processing
Depending on the circumstances, we process your personal data because:
- It is necessary to fulfil a contract with you.
- We have a legal obligation to do so.
- It is in our legitimate business interests.
- You have given your consent where required.
6. Bank Transfer Payments
At present, Versai Biotech Ltd accepts payment by bank transfer only.
We do not store your online banking passwords or login credentials.
Payment information provided by you is used solely for the purpose of processing your order and maintaining accurate financial records.
7. Sharing Your Information
We do not sell, rent or trade your personal information.
We may share your information where necessary with trusted third parties who assist us in operating our business, including:
- Delivery and courier companies
- Professional advisers
- Accountants
- Legal advisers
- Government authorities where required by law
All third parties are expected to protect your personal information appropriately.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil customer orders
- Meet legal obligations
- Resolve disputes
- Maintain accounting and tax records
- Protect our legitimate business interests
When personal data is no longer required, it will be securely deleted or anonymised.
9. Security
We take appropriate technical and organisational measures to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While no online system can guarantee absolute security, we continually work to maintain appropriate safeguards.
10. Cookies
Our website may use cookies that are necessary for the operation of the website.
Cookies may help:
- Improve website functionality
- Maintain security
- Remember user preferences
- Support website performance
You can control or delete cookies through your browser settings.
Where legally required, we will request your consent before placing non-essential cookies on your device.
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their privacy policies before providing any personal information.
12. Your Rights
Under UK data protection law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where appropriate
- Restrict certain processing
- Object to certain processing
- Request transfer of your personal information where applicable
- Withdraw consent where processing is based on consent
Requests should be sent to:
We may request proof of identity before responding to your request.
13. Children’s Privacy
Our products and services are intended for adults engaged in legitimate scientific and laboratory research.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete that information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or our services.
The latest version will always be published on our website together with the effective date shown at the top of this policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Versai Biotech Ltd
Suite RA01
195–197 Wood Street
London
E17 3NU
United Kingdom
Email: info@versaipeptides.com
16. Complaints
If you believe your personal information has not been handled in accordance with applicable data protection laws, you have the right to lodge a complaint with the UK’s supervisory authority.
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
We would, however, appreciate the opportunity to address your concerns first and encourage you to contact us before making a complaint to the ICO.